When ‘Good to Hear from You’ Gets an Awkward Reply: Navigating Social Etiquette

When ‘Good to Hear from You’ Gets an Awkward Reply: Navigating Social Etiquette

Have you ever found yourself in a situation where the most common phrases seem to lose their meaning? Picture this: you’re expecting a contractor to come over and fix something at your house. You’ve been trying to align schedules, and finally, the phone rings. It’s the contractor! You cheerfully say, “It’s good to hear from you,” expecting a warm or at least a standard response. Instead, you’re met with a pause and a slightly bewildered, “I don’t know what to say to that. Anyway, what day is good to come out?” Now, you’re left wondering if you’ve somehow missed a memo on modern-day etiquette.

This scenario isn’t as uncommon as you might think. In fact, it’s a small reflection of the larger, ever-evolving landscape of social interactions and communication. The phrase “It’s good to hear from you” is indeed a common expression, often used to convey that you’re pleased to be in contact with someone, especially if there’s been a gap in communication. But what happens when this phrase, which is meant to bridge connections, ends up creating a moment of awkwardness?

Let’s dive into the world of social niceties and unravel the mystery behind this peculiar exchange. Is it a matter of linguistic preference, a generational gap, or simply a personal quirk? The truth is, it could be any of these or none at all. The beauty of language, particularly in English, is its rich tapestry of expressions that can be both universal and deeply personal. When we say, “It’s good to hear from you,” we’re tapping into a shared understanding that communication is valued and that the act of reaching out is appreciated.

Not everyone may be on the same page. Some individuals might find this phrase too formal or unnecessary, especially in a professional context where efficiency is often prioritized over pleasantries. Others might be caught off guard because they’re not used to such expressions of warmth in what they consider transactional interactions. It’s also possible that the contractor was simply focused on the task at hand and found the friendly overture to be a distraction.

Before you start questioning your native English-speaking abilities or labeling yourself as ‘stupid’ – stop right there! You’re not alone in your confusion. A quick look at online forums reveals a spectrum of opinions on the use of “It’s good to hear from you” and its variations. Some people, like Boston Dude, endorse it wholeheartedly, saying, “Yup, sure is. In fact, I’ve said it a few times myself.” Others, like Musical Chairs, find it slightly awkward, especially with the addition of ‘again.’ Yet, bibliolept assures us that the phrase, even with ‘again,’ is “absolutely idiomatic.”

The discussion doesn’t end there. When it comes to written communication, such as emails or instant messages, the waters get even murkier. Cagey, for instance, points out the oddity of writing “hear from you” when referring to something written, suggesting alternatives like “It was nice to get your email.” This highlights a fascinating aspect of language – its adaptability and the subtle shifts in usage that occur over time and across different mediums.

Understanding language is not just conveying information but also building relationships.

It’s about reading the room (or the tone of a phone call) and adapting your response accordingly. If you sense that the other person is not receptive to a certain level of familiarity, it’s perfectly fine to switch gears and keep the conversation strictly professional.

You’ve simply encountered a quirk of human interaction – one that reminds us that communication is as much about the words we choose as it is about the people we’re speaking to. As we continue to explore the nuances of social etiquette, remember that a little awkwardness is just part of the dance of human connection. Embrace it, learn from it, and above all, keep the lines of communication open.

Exploring digital communication etiquette in a murky rule-world.

The digital age has brought about a revolution in the way we interact, and with it, a whole new set of social norms to navigate. Whether it’s a text message, an email, or an instant message, finding the right words can sometimes feel like deciphering an ancient code. But fear not, for we are here to unravel the mysteries of digital dialogue and help you communicate with confidence and ease.

Let’s start with the scenario of receiving a message that simply says ‘hi’ or ‘IM?’. It can be perplexing, to say the least. You’re left hanging, wondering what the sender wants and whether you should drop everything to respond. The key here is to maintain your composure and not let the ambiguity throw you off balance. A simple ‘Hi there, what can I do for you?’ is a perfectly acceptable response. It’s polite, it’s direct, and it invites the sender to get to the point without any further ado.

What about those times when you’re the one reaching out? How do you initiate a conversation without coming across as abrupt or, conversely, too vague? The answer lies in clarity and context. Instead of a nondescript ‘hi’, try opening with a specific purpose: ‘Hey, do you have a moment to discuss the report?’ or ‘Good morning! I was wondering if you could help me with a quick question about our meeting schedule.’ This approach shows respect for the recipient’s time and sets the stage for a productive exchange.

Address the elephant in the room: the unexpected message from someone you haven’t spoken to in a while, perhaps even an ex. This can be a minefield of emotions and potential misunderstandings. The first step is to take a breath and give yourself time to process. There’s no rule that says you must respond immediately. Once you’ve collected your thoughts, a response that is both casual and polite can help keep the interaction friendly and non-confrontational. For example, ‘Hi, it’s been a while! I’ve been doing well, thanks. How about you?’ This keeps the door open for a civil conversation, without diving into potentially sensitive territory.

But what if the message is from someone with whom you’ve had a complicated history? It’s crucial to be honest with yourself about how you feel and what you want from the interaction. If you’re not interested in rekindling a relationship or friendship, it’s okay to keep your response brief and non-committal. On the other hand, if you’re open to reconnecting, a warm and engaging reply can pave the way for a renewed dialogue. Remember, though, to approach such situations with caution and to set clear boundaries if necessary.

In the realm of professional communication, the stakes can be even higher.

The right words can mean the difference between a successful collaboration and a missed opportunity. When replying to a work-related message, it’s important to be prompt, polite, and precise. Acknowledge the sender’s message, address their query or comment, and provide any necessary information or follow-up actions. For instance, ‘Thanks for reaching out. I’m available to discuss the project on Tuesday afternoon. Does that work for you?’ This kind of response demonstrates your professionalism and your commitment to the task at hand.

As we navigate the complex web of electronic communication, let’s not forget the power of empathy and understanding. Behind every message is a human being, with their own set of emotions and intentions. By choosing our words with care and consideration, we can foster connections that are both meaningful and respectful.

The etiquette of electronic communication is an art form that requires a delicate balance of tact, timing, and transparency. Whether you’re responding to a contractor, a colleague, or an old flame, the principles remain the same: be clear, be kind, and be yourself. With these guidelines in mind, you can master the digital dance of dialogue and turn every interaction into an opportunity for positive connection.

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Email Etiquette & Electronic Communication – Med One To One (medonegroup.com)
Top 10 E-Communication Etiquette Tips (linkedin.com)